Playmaps is not responsible for missing requested information from the customer, such as post-code, e-mail address and name of the customer - all needed for processing the Custom Illustrated Playmap order!
**Please note that refund*** is only permitted if the item received was faulty when collected and declared faulty within 14 days of receiving the item. Please contact customer support on for more information about our refund policy and in case you want to refund a faulty item.
***Due to the fact that our play-mats are fully personalised products and therefore cannot be re-sold, refund is not permitted if item is damaged by customer or customer no longer wants the item.
Please read carefully our Product Information Sheet & Care Instructions when receiving your item.
By placing an order you agree to our Terms and Conditions* (complying with the governing law in UK
