Terms and Conditions*

Last modified: 26 November 2019

Playmaps is not responsible for missing requested information from the customer, such as post-code, e-mail address and name of the customer - all needed for processing the Custom Illustrated Playmap order!
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**Please note that refund*** is only permitted if the item received was faulty when collected and declared faulty within 14 days of receiving the item. Please contact customer support on info@playmaps.co.uk for more information about our refund policy and in case you want to refund a faulty item.
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***Due to the fact that our play-mats are fully personalised products and therefore cannot be re-sold, refund is not permitted if item is damaged by customer or customer no longer wants the item.
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Please read carefully our Product Information Sheet & Care Instructions when receiving your item.
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By placing an order you agree to our Terms and Conditions* (complying with the governing law in UK https://www.gov.uk/accepting-returns-and-giving-refunds).
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Happy Playmapping!